Change is Inevitable

MARCH 27, 2023 - JUDY WHALEN

This Month’s Topic: Building a Sustainable Business

The Power of Adaptability:

How to Build a Sustainable Business in a World of Constant Change

“In life, change is inevitable, in business, change is vital” – Warren G. Bennis

As a business owner or leader, you know that the only constant in the business world is change. Markets shift, consumer preferences evolve, and new technologies disrupt entire industries. For your business to thrive in this continually changing environment, you need to be able to accept that change is inevitable and adapt quickly and effectively. This is where the power of adaptability comes in. Adaptability is key in building a sustainable business.

Adaptability and Sustainability in Business

Adaptability is the ability to adjust to new conditions or circumstances. In business, this means being able to adjust your strategy, products, or services in response to changes in the market, consumer behavior, technology, or regulations. Sustainability, on the other hand, is the ability to operate in a way that meets the needs of the present without compromising the future. In business, this means considering the long-term impact of your decisions and actions on your bottom line.

The Importance of Adaptability in Today’s Business Environment

In today’s fast-paced and ever-changing business landscape, adaptability is crucial for survival. Companies that fail to adapt risk falling behind their competitors, losing market share, and ultimately going out of business. Take Blockbuster, for example. The video rental giant failed to adapt to the rise of online streaming services like Netflix and Hulu and ultimately filed for bankruptcy in 2010. On the other hand, companies like Amazon and Google have thrived by constantly innovating and adapting to changing consumer behavior and technology.

Examples of Successful Adaptable Businesses

One of the most well-known examples of an adaptable business is Apple. The company started out as a computer manufacturer but has since expanded into a wide range of products and services, including smartphones, tablets, music players, and streaming services. Apple’s ability to adapt to changing consumer needs and technology has made it one of the most valuable companies in the world. Another example is Starbucks, which has successfully adapted to changing consumer preferences and expanded its product offerings to include food, tea, and merchandise.

The Impact of Change on Business Success

Change is inevitable in business, but the impact it has on your success depends on how you respond to it. Companies that can adapt quickly and effectively to change are more likely to succeed in the long run. On the other hand, companies that resist change or are slow to respond risk falling behind their competitors and losing market share. In order to build a sustainable business, it is essential to embrace change and be willing to adapt your strategy, products, and services as needed.

Do You Need to Change?

If you are paying attention to your data – and you should be – you’ll see signs that something isn’t quite right. How do you know your business needs to change in order to last? Here are some signs:


  • Your income is dropping or is stagnant.
  • Your competition is doing well, but you aren’t.
  • Your business is not “standing out in the crowd.”
  • New customers are not coming in.
  • You haven’t embraced new technology or trade-specific upgrades.

Strategies for Building an Adaptable Business

Building an adaptable business requires a combination of strategic planning, operational efficiency, and a commitment to continuous improvement. Here are some strategies you can use to achieve both:


  • Foster a culture of innovation – Encourage your employees to come up with new ideas and solutions. Create a safe space where they can share their ideas and experiment with new approaches. Encourage cross-functional collaboration to break down silos and foster innovation.
  • Embrace technology – Technology can be a powerful tool for building an adaptable and sustainable business. Embrace new technologies that can improve efficiency, reduce waste, and help you stay ahead of the curve.
  • Develop a long-term strategic plan – A long-term strategic plan can help you anticipate and prepare for future changes. It should be based on your core values and include a clear mission, vision, and goals, as well as the action steps to achieve your goals.

What Should You Change?

While your business is unique, there are some universal aspects of business you can consider. Some of these universal aspects include:

  • New and returning customers
  • Innovative thinking
  • Operational efficiency
  • Effective systems
  • Quality products and services

Use Strategic Thinking

If your business is impacted by change, it may be time to consider making changes. Here are some questions to stimulate your strategic thinking:

  • What’s working and what’s not working?
  • What has changed in the marketplace?
  • What are your competitors doing?
  • What’s changes are your customers experiencing? Desiring?
  • What has changed in your personal and professional life?

Answering these questions can help you determine if there is a need for change. If you determine there is a need for change, here are a few examples of possible options to consider:

  • Redesign your marketing plan
  • Adopt new technology
  • Develop strategic alliances/partner with colleagues
  • Ask your customers what they want
  • Introduce new products or re-introduce older products
  • Address the specific needs of your customers, prospects, or your community

Embrace Change for Long-Term Business Success

In conclusion, building an adaptable business is essential for long-term sustainability in today’s ever-changing world. By embracing change, implementing and measuring sound business practices, and fostering a culture of innovation, you can position your business for growth and sustainability in the years to come. Remember, adaptability and sustainability are not just buzzwords – they are critical components of a successful business strategy.

Start developing your long-term mindset today by setting long-term goals and focusing on the process of achieving them. Embrace uncertainty and take calculated. Download my Guide to Strategic Planning™ to help you learn more about thinking long-term about your strategy and how the strategic planning process can help you clarify your short-term and long-term goals.

Hi! I'm Judy

I've been in business 30+ years serving business owners and nonprofit leaders. They hire me to guide them in developing growth strategies, gain clarity about their priorities, take consistent action, and measure their progress. I also offer Executive Coaching and online programs.


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